What is convenient isn’t always better.
I bought an Apple Watch last week. This isn’t really about it, but the charging system Apple went for is a very good example for what I am trying to say.
The inductive charging system on the Apple watch is very convenient, you just place the watch on top of it and leave it. You don’t have to plug anything in, you just leave it on top of the charger. But it isn’t that great. My main problem with it is that it’s too easy for something to bump it off, and then you have a watch that is 50% charged in the morning instead of 100%.
You can say the same thing for a classic Bic Crystal. It is a very convenient pen, and it is pretty damn good for what it is, even though I don’t like it. It works every time, and it is cheap. You could buy a large box of them and leave a few in your bag, on your desk, in your jacket etc. But it isn’t better. You could get a much better pen, for example a Lamy 2000, but that is less convenient, even though the experience of writing with it is worse.
Convenience and the best thing is always up against each other, and you need to find the perfect balance. They work after two completely different set of premises. You want to go as close as possible to “best” when it is something that is important to you, and you want to go as close to convenient as possible when you want it to be as easy as possible.